Shipping Information

For orders placed prior to 3pm (UK time), Fibrenet will endeavour to ship the same day.  We will update the customer with either shipping details and tracking at that point or contact the customer with detail as to why the goods have not been shipped and when that is due.

Fibrenet uses UPS as it's courier of choice for both domestic and international shipments. 

 

UK:

UK mainland orders placed by 3pm will be shipped on a FREE standard next working day, signed for, courier service, regardless of order value.  You may also choose, if required, from a number of timed delivery options, pre-9am, pre-10.30am and pre-12 noon, next working day.  For Saturday deliveries, please contact the office.

For urgent requirements, we are also able to ship orders on a same day dedicated courier service.  From our warehouse in Gloucestershire, we can be in central London within around 2 hours.  Please call the office on 01666 715 715 or email@fibrenet.co.uk for further details.

 

International:

Deliveries to European countries outside of mainland UK are FREE for an order value of €100 (or equivalent USD/GBP).  If the order value is less than €100, then a €20 shipping cost will be added to the order.  Most shipments to EU countries will be delivered within 1-2 days, but some countries may take up to 3-4 days.  Please contact the office on +44 1666 715 715 or email@fibrenet.co.uk for confirmation.

Deliveries to countries outside of Europe are FREE for an order value of $150 (or equivalent USD/GBP).  If the order value is less than $150, then a $45 shipping cost will be added to the order.  Deliveries to non-European countries may take between 1-2 days and 5-7 days, depending on the global location and regularity of courier services.  For example, New York and most of the USA should be 1-2 days, whereas The Seychelles may take a little longer (although we may deliver this in person).